FAQs

Who would benefit most from MediTeddi?

We have found that MediTeddi works well for people of all ages who need reminding to take their medications. This includes kids with attention deficit disorder, seizures, or depression. We have shown that adults with diabetes, hypertension, depression and other disorders also do well. MediTeddi works best if you take your medicines once or twice per day, but people who have more complicated regimens have also benefited from using MediTeddi.

What is the typical reminder schedule for MediTeddi?

Most patients prefer the 10 hour reminder schedule, in which patients are reminded every morning, then ten hours later. For example, if you first turned MediTeddi on at 8 AM, it will remind you every day at 8AM and 6PM (10 hours later) to take your medicines. If you turn on at 9AM, the second reminder comes at 7PM, and so on.

There are 2 additional options: First turn on and then a reminder 12 hours later and a 1 time per day reminder at the same time each day that you turned the bear on.

You'll see these 3 options available when you order your bear.

How can I, my family, or my health care provider monitor my responses to MediTeddi?

By pressing both paws at the same time for 5 seconds, MediTeddi will ask you if you want to hear your statistics. If you press “YES” the bear will then recite your statistics for the past 7, 14, and 21 days. As well as give encouragement to get better and congratulations on your success!

Is my personal and health information secure with MediTeddi?

Absolutely. At MediTeddi, we prioritize your privacy and data security. Your personal and health information is stored exclusively within your MediTeddi bear, and we do not save any data to external servers. This means that your sensitive information remains confidential and protected, providing you with peace of mind and ensuring the utmost privacy and security in your healthcare management.

I turned my bear off by mistake, what do I do?

Don’t worry! Just restart MediTeddi at the usual time you take your morning medicine. All your data will be saved and MediTeddi will be fine.

Can I change my bear's volume?

Yes, the “start” switch allows you to use either “low” or “high” volume.

Can I use MediTeddi while it is charging?

Yes, MediTeddi remains fully operational while charging. You never really need to turn MediTeddi “off”.

MediTeddi did not respond to my response, Why?

MediTeddi should respond to each answer. If it does not respond most likely you have pressed the “YES” or “NO” paw before the bear has finished talking. If you are still having issues, please contact us.

How can I change my reminder times?

If you find that the reminder times are not convenient for you, you can change the reminder times by turning the bear off at night and then turning it back on the next morning at the new preferred morning reminder time. MediTeddi then will continue to remind you at your new schedule.

Why is MediTeddi not charging?

This issue can come up if the charging cable is not fully engaged with the charging port on either side. Please readjust and try again. If you still have trouble please contact us.

How can I tell if MediTeddi is still charged?

To check on MediTeddi you can press on either paw at any random time and the bear will respond with a “HELLO”.

If you are needing further assistance, please feel free to contact us, and a member of our team will reach out.